Htttps://clasificados.ca
We care about your privacy and are committed to protecting your personal data. This privacy statement provides information about how we handle your personal data, your right to privacy, and how the law protects you. Please read this privacy statement carefully before using our Services
In this privacy statement:
Services means products, services, content, features, technologies or functions, and all related websites, applications and services that we offer to you.
Platform means the websites, mobile applications, mobile sites or other online properties through which we offer our Services.
1. Who are we?
The main data controller for the purposes of our international services is Prosercol Asesores Ltda., a limited liability company based in Bogotá. PROSERCOL ASESORES LTDA. is the controlling company of the clasificados.ca portal that provides services to you according to our Conditions of Use, (hereinafter and together, "clasificados.ca", "we", "our" or "us" in this document). These entities of the clasificados.ca group are also considered responsible for data processing for the local services they offer. Relevant contact details are listed in section 13.
2. What data do we collect about you?
2.1. Data from direct interactions
2.1.1. Registration information and other account information
2.1.1.1. When you register to use our Services, we may collect the following information about you:
2.1.1.1.1. If you register with your Facebook account:
• We collect your first and last name, and the profile picture that appears on your Facebook account and other Facebook IDs.
• In the case where you have given your permission to Facebook in the privacy option included in the application (which appears just before you register on our Platform), we may also collect your email address according to the permissions you have given.
2.1.1.1.2. Depending on your choices when you log in to our Services or during the process of contracting our Services, you may choose to provide the following personal data:
• your name;
• Your email address;
• your mobile phone number;
• a description about you;
• your Facebook account information.
2.1.1.1.3. As mentioned above;
• a profile image;
• your credit card details if you wish to purchase our paid services, as defined in our Terms of Use.
2.2. Communication via the chat feature on our Platform: When you use our chat feature to communicate with other users, we collect information that you choose to provide to other users through this feature.
23. Data we automatically collect when you use our Services: When you interact on our Platform or use our Services, we automatically collect the following information about you:
2.3.1. Device Information
2.3.1.1. We collect device-specific information, such as your operating system, version, or unique identifiers. For example, the name of the mobile network you are using. We associate device identifiers with your clasificados.ca account.
2.3.1.2. Location Information: Depending on your device permissions, if you post an item on the Platform, we collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, Wi-Fi access points, and cell towers. Your location data allows you to see items from users near you and helps you post items within your location. In case you need your location data, we will first show you a pop-up asking if you allow us to access your location data. If you do not allow us to access your location data, you will be able to use our Services with limited functionality. If you allow us to access your location data, you can always change it later in the Platform settings of our Website or App and turn off the permissions linked to location disclosure. For more information on the purposes of the use of your location data and the processing of this data, please see section 4.2(ii) of this Privacy Statement.
2.4. Customer Data and Login: Refers to technical details, including Internet Protocol (IP) address, your device address, time zone, and operating system. We also store the login data (registration date, date of last password change, date of last successful login), the type and version of your browser
.
2.5. Clickstream Data: We collect information about your activity on our Platform, including the sites from which you accessed our Platform; the date and time of each visit, your searches, clicked lists or advertisements, your interaction with these lists or advertisements, the duration of your visit and the sequence in which you visited the content on our Platform.
2.6. Cookies and Similar Technologies: We use cookies to manage our users' sessions, to store your preferences, language choice, and to serve you relevant advertisements. "Cookies" are small text files transferred by a web server to your device's hard drive. Cookies may be used to collect information about the date and time of your visit, your browsing history and your username. You can set your browser to refuse all or part of cookies, or to be alerted when websites access or leave cookies. If you disable or reject cookies, please be aware that some of our Services or Platform will not be accessible or will not function properly. For more information about the cookies we use, see our Cookies and Similar Technologies Policy.
2.7. Data from third parties or sources in the public domain: We receive personal data about you from various third parties [and sources of information in the public domain] as follows:
2.7.1. Certain technical and usage information from analytics providers such as Google, Appsflyer and Facebook.
2.7.2. The advertisements of ANUNCIOCLASSIFIADOS.COM that you click on other sites and applications of advertising networks, media agencies, Data Management Platforms, Supply-Side Platforms, Demand-Side Platforms, data providers, DCOs and other advertising monetization companies .
2.7.3. Identity validation for purposes of combating fraud and credit information from credit agencies such as TransUnion.
2.8. Do we collect data from children?: Our Services are not intended for use by children under the age of 16 and we do not knowingly collect data from anyone under the age of 16. If we become aware that a person under the age of 16 has provided us with their personal data, we will delete it immediately.
3. Why do we treat your personal information?: We will only use your personal data when the law allows us to. In most cases, we will use your personal data in the following circumstances:
3.1. Where we need to perform a contract that we are about to enter into or have already entered into with you.
3.2. Where necessary for legitimate interest on our part to improve our Services and provide you with a secure Platform.
3.3. When we need to comply with a legal or regulatory obligation.
3.4. In some cases, we will also process your personal data if you have consented to this. If we do this, we will let you know the purpose and category of personal data to be processed when we ask for your consent.
4. We have set out below a description of the ways in which we use your personal data [and what legal rules we rely on to do so. In addition, we have identified what our legitimate interests are where applicable].
4.1. To provide access to and provide Services from our Platform: If you log in with your email address, we will use your first and last name and email address to identify you as a user and give you access to the Platform.
4.2. If you log in with your Facebook account, we will use your first and last name from your Facebook profile and your Facebook email address to identify you as a user and give you access to the Platform.
4.3. We also use the aforementioned login data to provide our Services to you in accordance with our Terms of Use.
4.4. In addition, we use your email address and mobile phone number (by SMS) to make suggestions and recommendations about our Services or third-party services that may be of interest to you.
5. We process this information for the proper performance of our contract with you and on the basis of our legitimate interest in marketing activities to offer you products or Services that may be of interest to you.
5.1. To improve your experience on the Platform We use clickstream data to:
5.1.1. offer you personalized content; for example, more relevant search results when you use our Services;
5.1.2. determine how much time you spend on our Platform and how you navigate through it in order to understand your interests and improve our Services based on this information. For example, we may suggest content you can visit based on what content you have clicked on;
5.1.3. to monitor and report
month on the effectiveness of a campaign to our business partners and for internal business analysis.
6. We use your location data for the following purposes:
6.1. to collect anonymous and aggregated information about the characteristics and behavior of users of clasificados.ca, for example, for the purposes of business analysis, segmentation and anonymous profiling;
6.2. to improve the performance of our Services and personalize the content we send to you. For example, with the help of location data we display lists of ads that are close to you to improve your shopping experience. For this, we integrate Google Maps to our Platform. Google provides us with Google Maps and we act as an independent data controller. This means that Google and we are responsible for the processing of your location data in the context of Google Maps. In no case will we process your location data for purposes other than those explained in this Privacy Statement. However, Google may process location data for its own purposes in accordance with Google's Privacy Policy, which you can review here. Use of Google Maps through our Platform is subject to the Google Maps Terms of Service;
6.3. to measure and monitor your interaction with third party advertisements we place on our Platform.
7. Using login information including your email address and phone number, we review the various devices (desktop, mobile phone, tablets) you use to access our Platform. This allows us to associate your activity on the Platform and helps us to give you a seamless experience no matter what device you use.
7.1. We process the information already recorded on the basis of our legitimate right to improve your experience on our Platform and for the proper performance of the contract we enter into with you.
7.2. To provide you with a secure Platform
8. We use your mobile phone number, registration data and unique device identifiers to administer and protect our Platform (including troubleshooting, data analysis, testing, fraud prevention, system maintenance, support, reporting and data hosting).
9. We analyze your communications with our chat function for the prevention of fraud and for the promotion of security. To this end, we block spam or abusive messages that another user might send you.
10. We process this information for the proper performance of our contract with you, to improve our services and on the basis of our legitimate interest in fraud prevention.
11. How will we notify you if there are any changes to our Privacy Statement?
From time to time, we may make amendments to this Privacy Statement. We will post the changes on this page and notify you by email or through our Platform. If you do not agree with the changes, you can close your account from the settings with the delete account option.
12. Your rights
In some circumstances related to your personal data, you are assisted by the right enshrined in data protection laws.
12.1. If you wish to exercise any of the rights mentioned below, go to your account or privacy settings or contact us at the following address: info@clasificados.ca.
12.2. Right to request access to your personal data (this right is generally referred to as “data subject request”). This right allows you to receive a copy of your personal data in our possession and to check that its treatment is legal.
12.3. Right to request a correction to the data we hold about you. This right allows you to correct incomplete or inaccurate data about you that is in our possession; however, we may need to verify the accuracy of the new data you provide.
12.4. Right to request the restriction of the processing of your personal data. You can ask us to suspend the processing of your personal data in the following circumstances: (a) if you want us to determine the accuracy of the data; (b) if we are making illegal use of the data; (c) if you want us to keep the data even if we no longer need it for the purpose of establishing, exercising or defending legal claims; or (d) if you have objected to our use of the data, but we must verify whether we have a compelling interest in use.
12.5. Right to request the deletion of your personal data. This allows you to ask us to delete or remove personal data where there are no good reasons for us to continue processing it. You also have the right to ask us to delete or remove your personal data.
personal where you have successfully exercised your right to object to processing (see below), where we have processed your information unlawfully or where we are required to delete your personal data to comply with local law. Please note that we may be legally required to retain your data for certain purposes. See also section 10.
12.6. Right to object to the processing of your personal data when we process it for a legitimate interest (ours or a third party) and due to some condition of your particular situation you wish to object to the processing for this reason, as you consider that it has repercussions on your rights and fundamental liberties. You also have the right to object to processing when your personal data is processed for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate interests in processing your information that override your rights and freedoms.
12.7. Right to request the transfer of your personal data to you or a third party. We will provide you or a third party designated by you with your personal data in the most frequently used structured format suitable for processing by a machine. Please note that this right will only apply to automated information for which you have already consented to be processed or where we use the information to enter into a contract with you.
12.8. Right to withdraw your consent to the processing of your personal data, at any time. This does not affect the lawfulness of any prior processing that we have carried out on the basis of previously given consent.
In general, it can be requested free of charge: You do not have to pay any charge to access your personal data (or to exercise other rights). However, we may charge you a reasonable fee if your request is clearly unreasonable, repetitive, or excessive. We may also refuse to honor your request in these cases or if your account is linked to a fraud report.
Deadline to respond: We try to respond to all legitimate requests within the terms established by local laws. Occasionally it may take us longer if your request is particularly complex or if you have made multiple requests. In this case, we will send you a notice and keep it updated.
In addition, you have the right to initiate actions before the competent authorities in matters of data protection.
However, before taking action with the data protection authorities, we would like the opportunity to speak with you and express your concerns. Please contact our Privacy Office at the email address info@clasificados.ca
13. Communication and marketing
We will communicate with you via email, SMS, or in-App notification in connection with our Services or Platform to confirm your registration, to let you know when your notice is activated or expires, and for other operational purposes in connection with our Services. It is mandatory for us to send you these messages for operational purposes, therefore you will not be able to reject them.
However, you can ask us to stop sending you marketing messages at any time. To do this, click the link to reject this delivery in the sent email or SMS or change your communication settings in your account. If you have trouble changing your settings, please contact us at privacidad@clasificados.ca.com.co
You may receive marketing communications from us in the following cases:
if you requested this information from us;
if you use our Platform or our Services;
if you gave us your details when you participated in any competition; either
if you entered a sweepstakes.
14. With whom do we share your personal information?
We may share your personal data with the parties listed below for the purposes set out in section 4 above.
Related companies: It is likely that we share your data with other companies of the Prosercol Asesoresda group both inside and outside the European Economic Area (“EEA”) that help us provide you with commercial services such as product improvements, customer service, fraud detection mechanisms. and marketing. The disclosure of personal data within the group of companies of Prosercol asesores ltda outside the EEA will always be subject to the provisions of section 9 or to data transfer agreements that clearly define the obligations of the parties and, in addition, guarantee technical measures and organizations to protect your data.
Third Party Service Providers: We use third party service providers to help us deliver certain aspects of our Services, for example, cloud storage facilities, such as
Amazon Web Services, Contabo and Microsoft Azure or payment service providers. Service providers may be inside or outside the “EEA”.
We carry out verifications to our external service providers; We ask you to respect the security of your personal data and to treat it in accordance with legal regulations. They are not allowed to use your personal data for their own purposes, they are only allowed to process your personal data for specific purposes and according to our instructions.
Data Analytics and Marketing Service Providers: To improve our Services, we will sometimes share your information with analytics service providers who help us analyze how people use our Platform or Services. In most cases, we share your information with them in a de-identified format to monitor and report campaign effectiveness to our business partners and for internal business analysis. We may share your identifiable contact information with service providers for the purposes of providing you with our marketing communications. For more information on advertising and analytics providers, please see our Policy on Cookies and Similar Technologies.
Law Enforcement, Regulatory and Other Authorities: We may disclose your personal data to law enforcement authorities, regulatory authorities, government or public entities and other relevant third parties in compliance with legal or regulatory requirements.
We may sell, transfer or merge part of our business or assets. We may also try to acquire or merge with other companies. In the event of a change in our company, the new owners will be able to use your personal data in the same way that we have established in this Privacy Statement.
Information in the public domain: When you post an item for sale with our Services, you may make certain information visible to other users of clasificados.ca. Among this information you can enter your first and last name, email address, location and contact number. Please note that any information you provide to other users may be in the public domain; please be discreet about it.
15. International transfers
In cases where we transfer your personal data outside of the EEA, we ensure that a similar degree of protection is in place. To do this, we guarantee the implementation of at least one of the following measures:
We will only transfer your personal data to countries that the European Commission considers to have provided an adequate level of protection of personal data. For more details, see the article European Commission: Adaptation of the personal data protection obligation in countries outside the European Union.
When we hire the services of certain providers, we may use specific contracts approved by the European Commission that give personal data the same protection that they have in Europe. For more details, see the article European Commission: Model contracts for the transfer of personal data to external countries.
When we use service providers based in the US, we may transfer data to them if they are part of a "shield" that requires them to provide similar protection to personal data disclosed between Europe and the US. For more details, see the article European Commission: Protective Shield between the EU and the US.
In cases where a US-based service provider is not certified to comply with “shield shield” rules, we will use specific contracts approved by the European Commission that give personal data the same protection as personal data. have in Europe. For more details, see the article European Commission: Model contracts for the transfer of personal data to external countries.
16. Where do we store your data and for how long?
The data we collect about you will be stored and processed within and outside the EEA on secure servers to provide the best possible user experience. For example, to achieve a quick response of the website or mobile application.
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, accounting or reporting requirements.
To determine the appropriate period of retention of personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which it processesWe use your personal data and whether we can achieve these purposes by other means, in addition to applicable legal requirements.
17. Security of treatment; technical and organizational measures
All the information we receive about you is stored on secure servers and we have implemented adequate and necessary technical and organizational measures to protect your personal data. ANUNCIOCLASSIFIADOS.COM continually evaluates the security of its network and the adequacy of its internal information security program designed to (a) help keep your data secure in the event of accidental or unlawful loss, access or disclosure; (b) identify reasonably foreseeable risks to the security of ANUNCIOCLASSIFIDOS.COM's network; and (c) minimize security risks through risk assessments and regular checks. In addition, we guarantee that all payment data is encrypted with SSL technology.
Please note that despite the measures in place to protect your data, the transfer of your data over the Internet or other open networks is never completely secure and there is a risk of access to your personal data by unauthorized third parties.
18. Links to Third Party Sites
Our Platform may contain links to third party websites or applications. If you click on one of these links, please note that each link will have its own privacy policy. We have no control over these sites or applications and are not responsible for their policies. When you leave the Platform, we ask that you read the privacy notice of each website you visit.
19. Contact
To obtain more information or to exercise your rights, consult your account or privacy settings or contact our Privacy Office, please contact the following email: info@clasificados.ca. You can also contact the person responsible for the treatment of your data of your local services through the following email: info@clasificados.ca
